DE.Katalea.25

Support

FAQ

Everything you need to know about booking with DE.Katalea.25.

Do tours include free cancellation?

Most tours offer free cancellation up to 24 hours before start. Check the tour page for the exact policy.

When do I get my ticket?

Mobile tickets are emailed right after successful payment. You can also find them under Purchases in your account.

Can I change the date?

Message us on WhatsApp with your order number and preferred date. We’ll check availability with the operator.

Is pickup included?

It depends on the experience — pickup details are listed on each tour page when available.

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